The most important factor in ensuring the quality of OSQS services is our selection of only the best and most qualified individuals. All OSQS employees are carefully screened for industry experience and credentials. All Indian lawyers are graduates of top ten National Law Schools. In addition, OSQS requires that all employees undergo rigorous background investigations and have a minimum of two years experience working with US clients in the LPO market. Project managers have a minimum of six years experience working with US clients. All OSQS attorneys, project managers and employees are required to undergo regular training. These training programs are designed using the best practices from leading US law firms and incorporate the latest developments in the LPO market.
Highlights of OSQS Professional Staff include:
- Experienced US-licensed and based supervising attorneys
- Experienced off-shore licensed attorneys serving as project managers
- 20 permanent, full-time off-shore attorneys and 400 bibliographic coders
- Scalable to 50 attorneys with 3-days notice
- All attorneys and employees are required to execute Non-Disclosure Agreements
- All Indian attorneys are graduates of top 10 National Law Schools
- All attorneys, upon joining the OSQS team, undergo an 8-week training course exclusively in the American judicial system. This training is in addition to the training they receive in law school
- All attorneys receive continuing legal education training in the American judicial system, with content written and used by American practitioners
- All attorneys, project managers and employees receive ongoing training in the latest LPO market developments
- Exclusively dedicated Six Sigma and Kaizen trained QC and QA teams
- All Attorneys are trained on Westlaw, LexisNexis and a variety of document review tools
- On-site supervisor for each shift
- 24-hour on-site project managers
- 24-hour on-site IT managers for system support
